BZS DIRECT (PTY) LTD (“we”, “our”, “us”) is committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or team. Our practices align with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide Directly

  • Full name
  • Contact details (email, phone number, address)
  • Identification details (where required for financial services)
  • Business information
  • Application details for funding or financial services
  • Any information submitted through forms, emails, or direct communication

1.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and tracking data (see our Cookie Policy)

1.3 Third‑Party Information

We may receive information from:

  • Credit bureaus (with your consent)
  • Financial partners
  • Public databases
  • Service providers assisting with verification or compliance
  1. How We Use Your Information

We use your personal information to:

  • Provide and manage our financial services
  • Process applications and verify eligibility
  • Communicate with you regarding your inquiries or applications
  • Improve website performance and user experience
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure security
  • Deliver relevant updates, offers, or service information (with your consent)

We only use your information for purposes that are lawful, relevant, and necessary.

  1. Legal Basis for Processing

We process your personal information based on:

  • Your consent
  • The need to perform a contract or provide a service
  • Legal obligations
  • Legitimate business interests (e.g., improving services, preventing fraud)
  1. How We Protect Your Information

We take your privacy seriously and implement appropriate security measures to protect your personal information from:

  • Loss
  • Misuse
  • Unauthorized access
  • Disclosure
  • Alteration

Only authorized personnel and trusted service providers have access to your information, and they are required to maintain strict confidentiality.

  1. Sharing Your Information

We may share your information with:

  • Financial partners and service providers assisting in delivering our services
  • Credit bureaus (with your consent)
  • Regulatory or legal authorities when required by law
  • Third‑party providers offering analytics, hosting, or security services

We do not sell your personal information to any third party.

  1. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Withdraw consent at any time
  • Object to the processing of your information
  • Request deletion of your information (where legally permissible)
  • Lodge a complaint with the Information Regulator

To exercise these rights, please contact us using the details below.

  1. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Maintain accurate business records

Once no longer needed, your information will be securely deleted or anonymized.

  1. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third‑party websites. We encourage you to review their privacy policies before providing any personal information.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

BZS DIRECT (PTY) LTD
Email: info@bzsdirect.africa
Phone: +27 10 634 2768
Website: www.bzsdirect.africa